Our Commitments

Stella Baxter with Mark Allen

Registered Manager Stella Baxter with non-executive Director Mark Allen, one of our 'Experts By Experience'

Stella Baxter, Registered Manager for Athena Care says;

As a Dignity Champion and an I Care Ambassador I believe passionately that being treated with dignity is a basic human right, not an optional extra. As an organisation we believe that care services must be compassionate, person centered, as well as efficient, and are consistently striving to achieve this and exceed standards.

We believe high quality care services that respect people's dignity should:

  • Have a zero tolerance of all forms of abuse.
  • Support people with the same respect you would want for yourself or a member of your family.
  • Treat each person as an individual by offering a personalised service.
  • Enable people to maintain the maximum possible level of independence, choice and control.
  • Listen and support people to express their needs and wants.
  • Respect people's right to privacy.
  • Ensure people feel able to complain without fear of retribution.
  • Engage with family members and carers as partners.
  • Assist people to maintain confidence and a positive self-esteem.
  • Act to alleviate people's loneliness and isolation.

The Social Care Commitment

The Social Care Commitment supporter badge


Athena Care Limited are happy to make and maintain their support of the Social Care Commitment which consists of seven "I will" statements.

Dignity In Care

Dignity In Care logo

We are strong believers in the importance of Dignity In Care, with that dignity being shown both to our service users and to our staff who provide that care.

Stella Baxter, our Registered Manager, is a Dignity in Care Champion and subscribes to the "10 Dignity Do's"

  1. Have a zero tolerance of all forms of abuse
  2. Support people with the same respect you would want for yourself or a member of your family
  3. Treat each person as an individual by offering a personalised service
  4. Enable people to maintain the maximum possible level of independence, choice and control
  5. Listen and support people to express their needs and wants
  6. Respect people's right to privacy
  7. Ensure people feel able to complain without fear of retribution
  8. Engage with family members and carers as care partners
  9. Assist people to maintain confidence and positive self-esteem
  10. Act to alleviate people's loneliness and isolation

Service User Charter

Athenacare Service User Charter


We are proud of our Service User Charter which we invite you to download (click on the image above) to see just how importantly we regard our commitments to our Service Users and our Service Providers.